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A. Fixed wireless is radio
transmission in the microwave (ISM) band from a master antenna
or a relay antenna to a fixed antenna at a business or residential location. |
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A. No, telephone lines
are not required to connect to the internet. When a PC is turned
on you are connected. There is no requirement to dial up or
log on. |
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A.
1.) A true line-of-sight to any one of our many antennas, unobstructed
by trees or any other structure.
2.) Any internet connectable device
that uses Ethernet connectivity. WiFi will work but you will need to provide a WiFi
router which our installer can assist you in configuring or will configure for you. |
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A. We use only the top of the line
Hardware for our client adaptors and our system infrastructure.
Our 2.4ghz network uses state of the art equipment from industry leaders. Our new 5.8ghz
mesh network and our latest mimo networks use some of the most state of the art equipment
available today. By using the best, we can assure quality performance and service at both
ends of the system. |
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A. There are quite a few sources in the
valley including our Military that can on occasion cause interference on different
bands of the radio spectrum. In some instances this interference may be permanent.
There are currently many sources in the Pahrump Valley that can cause interference
in the 2.4 Ghz band. Even though our system utilizes Digital Sequential Spread Spectrum technology
(DSSS) along with expert systems administration, sometimes this cannot eliminate interference in
the 2.4 Ghz band. Not to worry, we have multiple bands available and if interefence is detected
during our site survey, we can recommend a different band and technology to get you online. |
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A. The system is as secure
as your PC is. If you do online banking or buy off the Internet
with credit cards then you should have the latest encryption
update which can be downloaded free from the Internet. It is
advisable if you leave your PC online for extended periods of
time to use either a software or hardware firewall.. Cisco products
utilize spread spectrum technology, which is designed to be
resistant to interference and unauthorized access. |
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A. The system is extremely
reliable. ( Better than 99% uptime in the last 12 months of
radio operations). |
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A. It is MUCH faster than
any analog dialup modem! Our goal is to give you the speeds you
need to utilize today's applications with ease. |
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A. For residential customers it is as low as $39.95 per month
Business rates are tailored to your needs and the number of computers. Call for A Quote. (775)751-5000 |
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A. Please refer to our
Services page on this web site for the latest pricing plans. |
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A. Older customers on the 2.4 Ghz network do own the
equipment. This is not a lease arrangement. You may use this
hardware with any IEEE 802.11 wireless internet system. On newer
installations on the 5.8 Ghz mesh network, Air Internet owns the equipment
and it is loaned to the customer at no charge while on the network. |
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A. Please contact our office at 775-751-5000
for the latest pricing. |
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A.
Satellite is a great service in areas where there is no other
connectivity. However, we feel that our service is far
superior than anything satellite can offer at this time.
There are plenty of arguments for both technologies but
the basic fact that a satellite has to remain in Geosynchronous
orbit located 22,241 miles away cause for all
sorts of internet packet latencies and other issues compared to our 25
miles! Actually, we have so many bad things to say about our experience with
satellite service that we stopped posting them here. You can see for
yourself directly from the horses mouth here:
Wild and Blue, or do your own research
on the web so that you can make a proper decision. |
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A.
Servers are not allowed on the wireless for residential usage. Commercial accounts have an outbound bandwidth allocated
to them based on their tier of service. DNS servers are expressly
forbidden on the wireless network. If you need to host a dns domain entry
we have a servers located on our backbone to serve your needs. |
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A. Because we focus our network primarily
on low latency and fast connectivity it is well suited for online games. However due to the nature
of wireless connectivity and internet traffic during certain periods, some games may work,
some may not, and some may work only at certain times. This is something that unfortunately we have no control over and
cannot effectively troubleshoot or support. We are sorry for any inconvenience this may cause you. |
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This FAQ page may not have answered all your questions so,
Please feel free to email or call us:
|
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Email: info@air-internet.com
or Phone: (775)751-5000 |
